Question 1

Shipping

Accepted Answer

Currently we are only taking orders from India. We normally ship products through courier (DTDC/Professional/Maruti) Depending upon the weight and Destination, the company will calculate shipping charges for different options and the customer can select accordingly. It takes normally 3-6 working days* to reach to any location in India. Orders are dispatched only after the payment has been deposited into our account.

Question 2

Warranty, Return & Refund Policy"

Accepted Answer

Once sold, our products will not be taken back. Any issues found will be taken care under the warrenty service. All our products are delivered with a warranty of minimum 10 days to protect customer from Manufacturing defect. If you have any problems with your order, please notify us within this duration from date of shipment of any defective product. You agree to pay for the return shipping on exchanges and returns and we will reimburse this cost upon verification of a defect with the product. We will replace or repair the damaged products at free of cost with shipping prepaid by us. In case, we do not have the product in stock to provide replacement, we will issue 100% refund. Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way.
If due to any reason, unavoidable circumstances or beyond our limitations the order is not shipped by the us then the order shall be cancelled and refunded. In the event the order/product is delivered and has been cancelled for refund due to product fault, delivery of wrong product, partial product, etc the we will issue 100% refund.

Question 3

Return Guidelines

Accepted Answer

Once we confirm that the defect is a manufacturing problem the defective unused and unopened merchandise will be replaced within 3 days of receipt. All returns must include a copy of the original packing list that came with your shipment. Shipping back charges will be handled by the customer.

Question 4

Refund & Cancellation

Accepted Answer

In case any client is not completely satisfied with our products we can provide a refund. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
If you have placed order and want to cancel the order then 4% transaction charges will be levied if the order has not been dispatched from our office. If the order has been dispatched then the order cannot be canceled.
For Cancellations please contact the us via contact us link. 
Requests received later than 10 business days after order is will be treated as cancellation of order.

Question 5

Limits of Responsibility

Accepted Answer

We accept no responsibility for improper use or installation of our products. Electrical polarity must be properly observed in hooking up electrical components.

Shipping & Returns

Shipping

Warranty, Return & Refund Policy"

Return Guidelines

Refund & Cancellation

Limits of Responsibility

VAAKULAB TECHNOLOGIES

The Battery Mangement System Experts

Shop

Info

Support

Contact

Shipping & Returns

Shipping

Warranty, Return &amp; Refund Policy"

Return Guidelines

Refund &amp; Cancellation

Limits of Responsibility

VAAKULAB TECHNOLOGIES

The Battery Mangement System Experts

Shop

Info

Support

Contact

Warranty, Return & Refund Policy"

Refund & Cancellation