Frequently asked questions
What is BMS?
Battery Management System (BMS) is a power electronics circuit board, comes in both only hardware as well as firmware with hardware (Smart BMS).
How long will it take for my Order to arrive after the payment is done?
Orders typically are shipped in 2-3 business working days (Excluding all Sundays and Festival Holidays) in non-peak days. In peak days it may take upto 4-6 working days.
How can I cancel my order?
Unfortunately, you cannot cancel any of your orders after it has been shipped. However you can request for the replacement if you receive any damaged or defected item from our side.
How can I return or exchange my order?
Products can only be returned or exchanged if you receive any defected or damaged product or you have received any wrong product from our end. Products that have been ordered by the customer mistakenly or needing exchange in place of the previously ordered products are not entitled for returns or exchange.